SMS Terms

Werner, Hoffman, Greig & Garcia PLLC SMS Terms and Conditions
Effective Date: August 24, 2026

These SMS Terms and Conditions (“SMS Terms“) govern text message communications from Werner, Hoffman, Greig & Garcia PLLC (“Werner, Hoffman, Greig & Garcia,” “we,” “us,” or “our“). By affirmatively opting in to receive SMS or MMS messages from Werner, Hoffman, Greig & Garcia, you agree to these SMS Terms.

1. Consent to Receive SMS Messages

By providing your mobile number to Werner, Hoffman, Greig & Garcia during a telephone conversation with a member of our intake team and affirmatively agreeing to receive text messages, you consent to receive text messages from Werner, Hoffman, Greig & Garcia in accordance with applicable law.

Where required by law, including for marketing or promotional text messages, we obtain prior express written consent. Consent to receive SMS messages is not a condition of obtaining legal services from Werner, Hoffman, Greig & Garcia.

2. How Consent Is Collected

Consent to receive SMS communications is obtained verbally during a telephone conversation with a member of our intake team, either when you call the firm to request a free case evaluation or when a member of our intake team returns a call to you at your request.

During that call, our intake team member confirms your mobile number and asks for your consent using the following language:

“Would you like to receive text messages from Werner, Hoffman, Greig & Garcia about your case? These include appointment and consultation reminders, case status updates, document requests, and billing notices. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help.”

You are added to our SMS program only if you affirmatively agree. We maintain records of consent, including the method of opt-in, the date and time of opt-in, the consent language presented at the time of opt-in, the staff member who obtained consent, and related records where required by law or internal compliance practices.

3. Types of Messages You May Receive

Depending on your relationship with Werner, Hoffman, Greig & Garcia, text messages may include:

• Prospective client intake follow-up
• Appointment confirmations and reminders
• Requests for documents or information
• Case or claim updates
• Scheduling notifications
• Deadline reminders
• Administrative notices
• Responses to website inquiries
• Onboarding or client service communications
• Where permitted by law and separately consented to, firm announcements or educational communications

4. Message Frequency

Message frequency may vary depending on your matter, communication preferences, activity level, and stage of intake or representation.

5. Message and Data Rates

Message and data rates may apply based on your wireless carrier plan. Werner, Hoffman, Greig & Garcia is not responsible for carrier messaging or data charges.

6. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any text message.
After opting out, you may receive a one-time confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages unless you opt in again.
We maintain records of opt-out requests and suppression status in accordance with applicable law and internal compliance requirements.

7. Help Instructions

For assistance, reply HELP to any text message or contact us directly using the contact information below.

8. No Condition of Representation

You are not required to consent to receive SMS messages as a condition of obtaining legal services from Werner, Hoffman, Greig & Garcia. Declining SMS communications will not affect your ability to communicate with the firm through other available methods.

9. Carriers

Wireless carriers are not liable for delayed or undelivered messages. SMS service availability may vary by carrier and device.

10. Use of Automation and AI-Assisted Tools

Werner, Hoffman, Greig & Garcia may use automated workflows, messaging platforms, and AI-assisted communication tools in support of intake, scheduling, routing, reminders, and other operational communications.
These technologies are used to support efficiency and service delivery. They are not a substitute for attorney judgment and do not create an attorney-client relationship.

11. Privacy and Data Use

Information collected in connection with SMS communications, including mobile numbers, message content, consent records, and opt-out records, is handled in accordance with our Privacy Policy.
We do not sell SMS consent data, mobile phone numbers collected for SMS opt-in, or related consent records. SMS opt-in data will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose SMS-related information to service providers that support messaging delivery, customer relationship management, intake workflows, and operational communications, subject to confidentiality and security obligations.

12. Record Retention

We retain records of SMS opt-ins, consent language, delivery activity, and opt-out requests as required by applicable law, carrier compliance requirements, risk management practices, and firm record retention policies.

13. Security and Transmission Risk

Text messaging is not always a secure method of communication. Please do not send highly sensitive, confidential, or time-sensitive information by text unless specifically instructed to do so.

14. Changes to SMS Terms

We may update these SMS Terms from time to time. If we do, we will update the Effective Date above. Your continued participation in our SMS program after revised SMS Terms are posted constitutes your acceptance of the updated terms.

15. Contact Information

For questions about these SMS Terms or SMS assistance, please contact:
Werner, Hoffman, Greig & Garcia PLLC
3299 NW 2nd Ave, Boca Raton, FL 33431
https://wernerhoffman.com/