Free Case Evaluation

Steps to Take in an Accident With an Uber or Lyft Driver

How to ensure your safety, gather evidence, and get legal help after an accident with an Uber or Lyft driver.


  • If you are injured in a rideshare accident, take steps to ensure your safety, document the scene, and seek medical attention.
  • Rideshare companies provide insurance coverage for drivers, but the amount depends on whether the driver was logged into the app and had a passenger.
  • Report the Lyft or Uber rideshare accident to the police, rideshare company, and your insurance company.
  • Consider contacting a personal injury lawyer to navigate the complexities of rideshare insurance and fight for fair compensation.

Rideshare apps like Uber and Lyft can provide a convenient transportation service. However, unlike taxis and buses, the rideshare industry is very young and is largely unregulated. Rideshare drivers are usually independent contractors who aren’t directly employed by the parent company. If they get into a car accident, who is responsible?

If you or a loved one is injured by an accident with an Uber or Lyft driver, you deserve compensation for the physical, mental, and emotional toll you suffer in the aftermath. These steps can help you find the best possible outcome after your rideshare car accident.

For additional help, get in touch with the experienced car accident attorneys at Werner, Hoffman, Greig & Garcia. Reach out to us to schedule a free consultation at (800) 320-HELP or contact us online.

Rideshare Company Liability

Rideshare companies like Uber and Lyft typically provide insurance coverage for their drivers. However, the coverage limits and which policy applies depend on the specific situation. Here’s a breakdown of the coverage stages:

  • Driver logged off the app: The driver’s personal insurance coverage applies.
  • Driver logged on to the app but hasn’t accepted a ride: Coverage is limited, typically provided by the driver’s personal insurance policy. In this instance, the rideshare company’s insurance may act as secondary coverage if the driver’s policy limits are reached.
  • Driver has accepted a ride and is on the way to pick up the passenger: Rideshare company insurance becomes primary, with coverage limits that are often significantly higher than a personal auto policy. This is because the driver is essentially working for the rideshare company during this time.
  • Passenger is in the vehicle: Rideshare company insurance offers the most comprehensive coverage. This applies from the moment the passenger enters the vehicle until they are dropped off at their final destination.

Understanding these different coverage stages is important because it can impact the amount of compensation you receive for your car accident damages after an accident with a Lyft or Uber driver.

For example, if the driver was logged off the app at the time of the rideshare accident, you may need to file a claim with the driver’s personal insurance company. However, keep in mind that their policy may have lower coverage limits.

Speak with a skilled car accident attorney who has experience with rideshare accident claims to learn more about the compensation you’re owed and how to pursue it.

Best Steps to Take After an Uber or Lyft Driver Accident

Here are the steps you should take if you’re in a rideshare car accident with an Uber or Lyft driver:

1. Ensure everyone’s safety and call for help.

Check on yourself and others involved in the rideshare auto accident. If there are injuries, call 911 immediately. If possible, move out of the flow of traffic, but avoid moving anyone who appears to be seriously injured.

2. Report the rideshare car accident.

Call 911 and report the Uber or Lyft rideshare accident. The officers who arrive on the scene will record key details of the accident in a police report, which will be crucial evidence for any insurance claims.

3. Document the scene.

Properly documenting the scene may prove crucial for your later personal injury claims. Take photos of the damage to the vehicles involved, any injuries you sustained, and the surrounding accident scene.

4. Report the car accident to Uber or Lyft.

You can report the auto accident through Lyft or Uber’s in-app safety features, which will create a record of the accident.

5. Gather information.

Exchange contact and insurance information with the Uber or Lyft driver, as well as any other drivers involved in the car accident. If possible, try to get the names and contact information of any witnesses.

6. Seek medical attention.

See a doctor as soon as possible, even if you don’t feel any injuries immediately. Some injuries, like whiplash, take time to manifest, and you may have hidden injuries you aren’t aware of. The medical records this creates will also help support any later claims for compensation you may file.

7. Contact your insurance company.

Inform your insurance company about the rideshare car accident. Don’t volunteer extra information about the auto accident without a personal injury lawyer’s input. Insurance companies may not have your best interests in mind, and communicating with them effectively can be tricky. Just give them the basics and respond to any follow-ups.

8. Get in touch with a rideshare accident lawyer.

Consider contacting a personal injury attorney after an accident with an Uber or Lyft driver. An experienced Lyft or Uber rideshare accident lawyer can help you navigate the legal process and ensure you receive fair compensation for your injuries.

How a Rideshare Car Accident Lawyer Can Protect Your Claim

Consulting with a personal injury lawyer familiar with rideshare accidents in Florida is crucial. They can explain the complexities of rideshare insurance coverage and your rights as a passenger. Here are some benefits of having an Uber or Lyft rideshare accident lawyer handle your claim:

  • Investigate the accident: A car accident lawyer will thoroughly investigate the accident, gather evidence, and determine fault. This may involve collecting witness statements, police reports, and traffic camera footage.
  • Deal with insurance companies: Rideshare companies and their insurance providers may try to minimize your compensation. An Uber rideshare accident lawyer can handle communication with them during the claims process and negotiate a fair settlement on your behalf.
  • Fight for maximum compensation: You deserve compensation for all your accident-related losses, including medical bills, lost wages, pain and suffering, and vehicle damage. A rideshare accident lawyer will fight to ensure you receive the compensation you deserve.

Contact WHG for Legal Support After an Accident With an Uber or Lyft Driver

Like any car accident, rideshare accidents may cause pain, emotional suffering, and financial strain in the lives of victims. At Werner, Hoffman, Greig & Garcia, our team of experienced personal injury attorneys is ready to use their skills and experience to defend your rights and fight for the compensation you deserve.

Don’t hesitate to get in touch by contacting us online or calling us at (800) 320-HELP to discuss your legal options.

Frequently Asked Questions

How long do I have to file a rideshare accident claim?

In Florida, the statute of limitations for personal injury claims is two years from the date of the accident. It’s important to consult with a rideshare lawyer as soon as possible after your accident to ensure you meet all deadlines and maximize your chances of a successful claim.

What if the other driver was at fault for the Uber or Lyft rideshare accident?

Even if the rideshare driver was not responsible for the accident, you may still be able to file a claim against the at-fault driver’s insurance company.  Your auto accident lawyer can help you determine the best course of action when this occurs.

What if I was partially at fault for the rideshare car accident?

Florida follows a comparative negligence law, meaning that any compensation you receive may be reduced based on the percentage of fault you are assigned for the accident. A rideshare car accident attorney can help you argue for a fair assessment of fault.

Can I ride with Uber or Lyft again after a car accident?

This can vary. You may want to consider talking to your personal injury lawyer about the specific circumstances of your accident and how it might affect your future rideshare experiences.

No Win, No Fee Commitment

Werner, Hoffman, Greig & Garcia is committed to helping you rebuild your life after a hardship. We are not just your legal team—we are your allies, your partners, and your advocates. We will do everything we can to handle your case with compassion and care, and to get you the results you need!

“And for every fight we take on, know this…we are doing everything we can to make sure we win!”

— Werner, Hoffman, Greig & Garcia

WHG Team Photo Top Menu
Adam Werner Author Box Headshot

About the Author

Adam Werner is a partner and practicing attorney at WHG. He specializes in personal injury cases, workers’ compensation claims, and veteran disability benefits. He routinely writes about personal injury and workers comp topics for the Werner, Hoffman, Greig & Garcia blog

Schedule A Free Consultation

Related Topics

Se Habla Espanol